Are your fragrances original?
Yes. We buy from the brands or their authorised distributors and every bottle ships sealed. Read more on our authenticity page.
Which countries do you ship to?
All member states of the European Union. Perfume is classed as a flammable liquid, so a few remote areas served only by air may be excluded; you will see this at checkout. Details are on the shipping page.
How long does delivery take?
Usually [2–5] working days, depending on the country. You receive a tracking link as soon as your parcel leaves us.
What does delivery cost?
Delivery is free on orders over €250. Below that, insured delivery costs a flat €20 to any EU country. Every parcel is insured for its full value until it reaches you.
Are taxes included?
Yes. All prices include VAT, and so does the delivery cost. Nothing is added at checkout, and there are no customs fees within the EU.
How do I pay?
By card and the other payment methods shown at checkout. Payments are processed securely by our payment provider; we never see your full card number.
Can I return a perfume?
Sealed products can be returned within 14 days of delivery, and the return is on us: we send you a prepaid label. Products whose seal or cellophane has been opened cannot be returned, for hygiene reasons, unless they are faulty. See returns.
Do you offer samples?
[Describe your sample policy, or remove this question.]
